FAQ

YOU SHOULD KNOW

By attending the John Coltrane Jazz and Blues Festival, you agree to follow all of the policies and procedures set forth by the festival and the City of High Point.

The Friends of John Coltrane, the non-profit organization which sponsors of the Festival, reserve the right to refuse admission or to eject any person for any reason including any person whose conduct the management deems to be disorderly or intrusive upon the enjoyment of other guests.

A visual inspection of all items will be conducted on everyone entering the festival site.

FAQ

Can I leave the festival and come back later?

There will be no “in and out” privileges.

Can I bring my own food and drinks?

No glass containers, alcohol, food, water, soda, coolers, weapons, pets (includes birds, reptiles, etc), camcorders or audio recording devices.

 What is the rain date?

This is a rain or shine event.

What is the refund policy?

All sales are final for the ticketed concert – no refunds, exchanges, or cancellations on purchased tickets. Artists and times are subject to change without notice. Restrictions are subject to change.

Tips

Will Call – If your tickets are being held at will call, you will need to show a valid driver’s license or other government-issued photo ID to claim your tickets. If you’ve ordered E-Tickets online, you will also need to show the actual credit card that was used to purchase your tickets.

Lost tickets will not be replaced.

Special Services

* Service Dogs are allowed.

* Accessible seating – Persons requiring mobility accessible seating should contact personnel upon arriving at the Festival.

* Persons requiring hearing or visually accessible seating contact personnel upon arriving at the Festival.

Parking

Parking on site and at various nearby businesses will be available and will be clearly marked. A PARKING FEE OF $5.00 WILL BE CHARGED. There will be signs for the main entrance for the festival.